The book has been divided into three areas of focus, these areas consist of:  Personal, interaction and work ethic

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This is the story of a female cat who moved into our home in the heat of summer and made herself comfortable on and behind the couch in the foyer.

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Cross Docking in South Africa

Conference at which presentation was given: 'Warehousing & Distribution SA ™  Conference 2001' Name of presentation: 'Cross Docking in South Africa - UPN - A Case Study' Subject of presentation: 'Gaining a better understanding of the cross docking trend growing in...

Motivating Your Field Services Teams to Leverage the Best Performance

After receiving an invitation from CET Middle East (Customer Engagement Technology Forum) to speak at the Future of Field Services Management Masterclass under the theme ‘Transforming field services from cost to profit centre’, a presentation was made under the...

Smart Fleet Management

The conference theme looked at current and future technologies in fleet and transport management and how they can be used to benefit the transport and logistics business in general. My presentation looked at the human element from the following perspectives; Matching...

Smarter Fleet Operations

Conference at which presentation was given: 'Smarter Fleet Operations 2017' After receiving an invitation from Marcus Evans Conferences to do a presentation at their 'Smarter Fleet Operations' conference held in Dubai, a presentation was made under the subject...

Taking Control of your Productivity

After receiving an invitation from Field Services Management Middle East to do a presentation at their inaugural conference held in Dubai under the theme 'Improving the Art of Service Delivery', a presentation was made under the subject 'Taking Control of Your...

Bridging the Gap between People and the Service Level expectation

An invitation was received to speak at the Field Service Management & Workforce Mobility Summit held in Abu Dhabi on 3 and 4 May. Presentation Topic:  Bridging the gap between People and the Service Level expectation covering the following subjects: Motivation -...
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