The conference theme looked at current and future technologies in fleet and transport management and how they can be used to benefit the transport and logistics business in general.
My presentation looked at the human element from the following perspectives;
Matching Staff Capabilities to Fleet Technologies:
The focus in this segment looked at maximising the available fleet technology offering by ensuring that staff capabilities are commensurate to the Fleet Management Systems in use.
This means understanding what your telematics system offers and how much of it your drivers and staff understand and can operate.
Integrating Measurement and Motivation with Fleet Management and Technology:
This segment looked at training, development and motivation of staff to ensure that they operate at their full potential and are fully conversant with the telematics and technologies they are dealing with.
It included motivation, measurement, KPI’s and integrated fleet/human KPI’s.